Refund Policy
At [Toy Store Name], customer satisfaction is our priority. If you are not completely delighted with your purchase, we offer a straightforward refund policy to ensure your peace of mind.
Returns Eligibility: To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received. Returns should be initiated within [number] days from the date of purchase.
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed promptly, and a credit will automatically be applied to your original payment method.
Non-Refundable Items: Certain items, including gift cards, downloadable software, and personalized or custom-made products, are non-refundable.
Shipping Costs: Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part.
For any questions or to initiate a return, please contact our customer service at [contact@email.com]. We are here to ensure your experience with [Toy Store Name] is delightful from start to finish.
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